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There are a number of other services
similar to RemoteView available online. The major drawback with these is that
they use international bandwidth to channel the data, screen images and
commands between your support PC and your client's PC. This is where
one of the major strengths of RemoteView comes into play – with the
locally based RemoteView Super Server, we are able to speed up this
transfer.
Many of the services will charge a monthly fee ( in Dollars or Euro ),
with a set 6 or 12 month contract period. This can easily cost you R 750 per month, making it totally out of the budget of most small to
medium sized operations. And all clients pay the same rates, irrelevant
of usage.
Now we don’t see this as a fair solution – why should the occasional
user pay the same as an everyday user ? Actually, once you’ve used this,
you’ll find any excuse to use it for all your customer support needs !!
In addition, our local internet bandwidth is governed by a large
telecoms company, with probably the highest bandwidth costs in the
world.
So our Pricing solution is simple :–
- NO Monthly Charges
- NO per Session Charges
- NO extended Contract Periods
- NO High Foreign Currency
Charges
- Just a small charge per MegaByte of data used during your session - so you only pay for what
you use.
On average, we’ve found that,
using the fastest possible connection methods ( greyscale view suitable
for most support sessions ), you’ll use around 15 mb per hour connected
to your client. At a cost of just R1.14 per Megabyte, compared to
traveling time, cost & hassle factor, you just can’t match it. It makes
perfect sense.
To buy RemoteView bandwidth, just Register as a user on the Registration
page, then you'll find the 'Buy Credits' Form on the "My Account" page.
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